ERP127 - Navigating the AI hype cycle

Today’s episode questions whether AI is delivering on all those big promises.

There’s been a lot of talk in the industry recently—everything from the “doom cycle of AI” to conflicting opinions on what AI is actually capable of right now. Are we in the trough of disillusionment? Are we overselling the tech? Or are we undervaluing the real impact it’s having behind the scenes?

To help break this down, I’m joined by two great guests: Michael Evers, CEO at Thread and Mark Alayev, co-founder and Chief of Magic at Thread.

We dig into real-world examples, why so many AI projects are considered “failures,” and how the key to success just might be integrating AI into actual business workflows, rather than just handing people shiny new tools and hoping for the best.

We also touch on the future of AI—not just software, but what happens when it starts interacting in real life. Robots, manufacturing, the evolving workforce—you name it.

This is a fun, honest conversation about the messy middle we’re living through, and where we’re headed next with AI.

This episode is brought to you by Opsleader Pro. A place for MSP owners and managers to get the systems and tools they need to build a stable and growing MSP. Part group coaching, part peer group, everything you need to run a successful MSP.