ERP032 - Why you need an MSP coach W/ Richard Tubb

 Richard Tubb MSP Growth Advisor

Richard Tubb MSP Growth Advisor

Richard Tubb is one of the best-known experts in the global IT Managed Service Provider (MSP) community. His track record speaks for itself, as he launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard is also the author of the IT Business Owner's Survival Guide and the author of the Tubblog & co-host on the Auvik Frankly MSP Podcast.

We discuss why you may need a business coach, what business owners tend to struggle with most, and how technology is evolving MSP businesses as well as their client's businesses.

Several books are mentioned in the podcast in addition to Richard's book.

The E-Myth revisited

Getting Things Done

ERP031 - vCIO Process w/ Alex Markov

 Alex Markov CEO of Strategy Overview

Alex Markov CEO of Strategy Overview

On the podcast today, I'm chatting with Alex Markov, President of Red Key Solutions and CEO of Strategy Overview.

Red Key is a mature and successful MSP in the New York area. Alex and his team work hard to deliver business value to their clients. One of the best way for MSPs to do that is implementing a QBR/TBR. Alex recognized the value in the system they had built and has created a SaaS product called Strategy Overview to help others deliver effective technology planning to their clients.

ERP030 - Canadian Cannabis Industry w/ Dan Sutton

 Dan Sutton CEO of Tantalus Labs

Dan Sutton CEO of Tantalus Labs

Dan Sutton is a vocal leader in the BC cannabis industry. Dan started Tantalus Labs, a cannabis production company in 2012. Dan has been a strong supporter of greenhouse-based production of Cannabis. We talk about the social and financial impact of that approach. We also discuss the fast dissolving social and professional stigmas associated with cannabis. Canada is expected to federally legalize cannabis in 2018. The Canadian market alone is expected to be worth about seven billion. Dan and his team hope to position sun-grown BC bud as a market leader in the industry.

ERP029 - The Incredible Super Powers of Graphene


If you've never heard of Graphene, you can bet you'll be hearing a lot more about it in the coming years. Graphene is a material that quietly holds the keys to many of our next generation of technological advances. Filtering water at an atomic level, creating impossibly lightweight bulletproof material, building a quantum supercomputer, and powering nanobots. This little-known material called Graphene is central to a series of fascinating technical discoveries. Today I'm speaking with Dr. Joseph Meany. Dr. Meany is and his colleague, Les Johnson, have written a book about this amazing material.

Check out this amazing infographic that summarizes the highlights of Graphene. 

Graphene Infographic -

ERP028 - Kanban for Connectwise with Wim Kerkhoff


Anyone who has worked in software development or project management is familiar with a Kanban.

Kanban is a work management methodology where work is represented by cards or stickies that progress through stages in order to manage the flow of work through a system. This method was popularized out of the lean production system championed by Toyota. Today it's probably most recognized in the agile software development method.

Wim saw the power of this system when he used it in the software development side of his business. He wanted to carry the same principles to his other business, which is an IT managed service company. His team developed Kanaban for Connectwise to bring the power of lean and the kanban system to IT management.

Since Kanban for Connectwise is a visual tool, here are some links to give you a sense of what the system looks like.

Video – Visualizing ConnectWise Sales Pipeline using Kanban

Video – Huddle friendly Kanban interface

Website link:

The Books mentioned:

The Phoenix Project on Amazon