Working with Evolved will ensure your MSP business is evolving in to what you know it could become. Book a free intro call to understand how your business is performing and how make it amazing!
“EC partnered with Todd to work on improving our operational best practices for our dispatch/ticketing process. We expanded that mandate to tighten up our accuracy and efficiency company-wide when it became clear that he had a depth of knowledge and experience that could be put to use at a wider scope.
We gained measurable increases in our ticket response times, single ticket resolution, and customer satisfaction.
Our management team worked well with Todd, in large part due to his excellent interpersonal manner and guiding hand. As a person, he is pleasant, organized, well-spoken, and well-practiced in coaching leadership and leadership personalities.
I recommend Todd and I am sure we will work with him again.”
Happy Clients
Working with Todd was fantastic! As a mid-size MSP, we identified a need to enhance our internal processes to continue to deliver service excellence and we were really impressed by Todd’s knowledge and understanding. He provided us with excellent actionable opportunities to improve and the results have been outstanding. I highly recommend his services if your MSP is looking to drive operational efficiencies.
— Tristan Warner, Co-founder at E-nerds
The time we have spent on employee development has enabled me to truly adjust my role to an owner that is able to focus on improving the business rather than concentrating on the day-to-day.
— Ryan Sigouin, President at Level4 Technologies
Working with Todd created a ton of value for my team and I. We are leveraging the tools we had more effectively. The team feels more organized, less stressed, and service metrics have improved.