ERP028 - Kanban for Connectwise with Wim Kerkhoff

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Anyone who has worked in software development or project management is familiar with a Kanban.

Kanban is a work management methodology where work is represented by cards or stickies that progress through stages in order to manage the flow of work through a system. This method was popularized out of the lean production system championed by Toyota. Today it's probably most recognized in the agile software development method.

Wim saw the power of this system when he used it in the software development side of his business. He wanted to carry the same principles to his other business, which is an IT managed service company. His team developed Kanaban for Connectwise to bring the power of lean and the kanban system to IT management.


Since Kanban for Connectwise is a visual tool, here are some links to give you a sense of what the system looks like.

Video – Visualizing ConnectWise Sales Pipeline using Kanban

Video – Huddle friendly Kanban interface

Website link: www.cwkanban.com

The Books mentioned:

The Phoenix Project on Amazon

ERP027 - Offshore Support w/ James Vickery

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James built an offshore support team to augment his MSP business. He found the offshore strategy enabled a scaling of his business that he otherwise never could have achieved. As more and more peers asked him how to do the same he recognized a business opportunity and Benchmark 365 was born. James and I discuss his journey, some of the common resistance points around offshoring and how his team integrates with existing MSP businesses.

ERP026 - Desktop as a Service (DaaS) with Ted Hulsy

Chief Revenue Officer at Itopia - Ted Hulsy

Chief Revenue Officer at Itopia - Ted Hulsy

Ted is the Chief Revenue Officer at Itopia. Itopia's mission is to make it easy to migrate Windows workspace environments to the cloud. We talk about the evolution of Cloud computing, including Desktop as a Service (DaaS) and using the public cloud for rapidly deploying computing infrastructure. This is a rapidly growing solution in the IT industry enabling providers to spin up remote desktop environments in no time at all. Ted and I also talk about the competition between AWS, Azure, and Google in the public cloud arena.

ERP025 - Digital Entrepreneurship w/ Tim Kane

Tim-Kane-myHSA-CEO

Tim Kane is co-founder and CEO of myHSA. myHSA is a technology company that facilitates Insurance brokers with the ability to offer in-house health spending accounts. In my interview with Tim, we explore his evolution from brick and mortar business owner to digital entrepreneur. His journey has been filled with hard lessons about building a software business as a non-technical founder. His passion, determination, and strong focus on customer service have served him well. Tim and his co-founder Steve have grown the company from two people and a database to 8+ staff and a fast growing client base. 

ERP024 - Data Science w/ Alastair Woolcock

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You have probably heard the term Big Data. What does that mean anyway? Today I'm joined by Alastair Woolcock (@AlastairKW), to talk about Data Science. We uncover the science of data analytics and how data is unlocking market changing insights at all levels of business. Whether you're a small business trying to understand social media and it's influence on your marketing efforts, or an enterprise organization trying to understand client behavior, data can be a powerful tool. There is a growing industry of data science that is trying to use the power of hypothesis to mine for insights in the mountains of data that our modern businesses produce. 

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