ERP038 - IT & MSP Industry w/ Kevin Behr

Kevin Behr CSO @ PaxisFlow

Kevin Behr CSO @ PaxisFlow

On the podcast today is Kevin Behr, @kveinbehr, Chief Scientific Officer w/ PraxisFlow.

Our conversation is a stimulating discussion on the evolution of the IT industry as we know it today and some exploration of what it may look like in the future. How you can remove bottlenecks in your in your organization and how you can grow the skills of your team to ensure everyone’s commitment and success.

Kevin is a co-author on several popular books including The Visible OPs Handbook, The Phoenix Project, and more. His industry expertise and insights are wide ranging and the discussion is fascinating and enlightening.

Books & resources mentioned in the podcast:

The Goal - Eliyahu Goldratt

Unlearn - Barry O'Reilly

Free CISA training - (coming)

ERP033 - Advanced Biometric Security w/ Ian Paterson

Ian Paterson CEO of Plurilock

Ian Paterson CEO of Plurilock

Today on Evolved Radio we're talking everyone's favorite IT topic lately. Security!

I'm joined by Ian Paterson CEO of Plurilock. His company has a really innovative approach to security. It's an advanced form of user identification that can tell who you are by how you type and move the mouse. We talk about why users hate passwords, security requirements for regulated industries, and much more.

To see a short video about Plurilock, you can check it out here.

ERP023 - SOP Culture w/ Raj Goel


Today's podcast I'm joined by Raj Goel, CISSP (@RajGoel_NY). Raj is the co-founder of Brainlink and the creator of SOP Culture. Raj and I explore the benefits and the challenges of creating a SOP driven culture in your business. SOP Culture was formed out of years of Raj standardizing his teams work at Brainlink to ensure a consistency of service that gives him an unusual competitive edge in the market.

If you're an MSP looking to improve your operational maturity, Evolved can help here.

ERP017 - RMM & PSA w/ Bill Stucklen


My guest today is Bill Stucklen, CEO of Stack Advisors. Bill and I discuss a specific portion of the Managed IT space. Stack Advisors is a company that provides expertise to MSPs using Labtech and Connectwise. The reason I was interested in having Bill on to chat was that it seems counter-intuitive that an IT company would outsource its internal systems management to a third party, but it makes a ton of sense for many MSPs.


Bill has over 20 years of experience as an IT executive, leading and mentoring a diverse range of technology professionals, from help desk personnel to system administrators.  He is seasoned in building technology teams, establishing technical policy, and managing large-scale technology projects. He is a co-founder and the CEO of Stack Advisors, a consultancy for MSPs, IT service providers and ISVs. He has assembled a team of MSP industry experts at Stack Advisors to provide strategic planning, consulting and expert integrations with a large focus on the ConnectWise Business Suite of tools.

ERP005 - Managed IT Services w/ Luis Giraldo


Luis Giraldo is the Founder and CEO of Ook Enterprises, a Managed IT service provider focusing on the small business space in Vancouver. Luis and I explore the what and the why of managed services for businesses. As well as, some of the trends we see in the partnering and sales process for managed service business owners as well as companies looking to outsource their IT to a partner.